Terms of Use

About these terms

These Terms of Use (“Terms”) are an agreement between you and AlbaScout L.L.C., Rruga Idriz Seferi, pn, 71000 Kaçanik, Kosovo (“Muscla”, “we”, “us”). They apply to the Muscla app for iPhone and Apple Watch, the online features behind it (account, sync, Community, AI features, the AI assistant connector and the calendar feed, together the “service”) and the website muscla.app.

Your licence to the app itself comes from Apple’s Licensed Application End User License Agreement (the “Standard EULA”), which applies to every app from the App Store. These Terms apply in addition to it. If they conflict on the licence to the app, the Standard EULA prevails.

Our Privacy Policy explains how we handle personal data. By using Muscla, you accept these Terms. If you do not accept them, please do not use Muscla.

Who may use Muscla

You must be at least 16 years old to use Muscla. If you are under the age of majority where you live, you may use Muscla only with the consent of a parent or guardian, where the law requires it. You may not use Muscla if the law where you live prohibits it.

Your account

You can use much of Muscla without an account. Some features need one. When you create an account:

• give us accurate information and keep it current;
• keep access to your email address and devices secure, because they are how you sign in;
• use one account for yourself only. Accounts are personal and may not be sold or transferred;
• tell us at support@muscla.app if you believe someone else has used your account.

You are responsible for what happens in your account, unless it happens without your fault.

Licence to use Muscla

We give you a personal, non-exclusive, non-transferable and revocable right to use the service for your own, non-commercial purposes, in line with these Terms. We keep all other rights.

Muscla Pro, subscriptions and trials

Some features are part of Muscla Pro, a paid subscription. Muscla Pro is sold and billed by Apple through the App Store, under Apple’s Media Services Terms and Conditions. Apple is the seller.

• Price and billing. The App Store shows the price in your currency, including applicable taxes, before you confirm. Apple charges your Apple account.
• Renewal. Subscriptions renew automatically for the same period unless you turn off automatic renewal at least 24 hours before the end of the current period.
• Free trials. If an offer includes a free trial, the App Store shows its length and the price after it before you confirm. Unless you cancel at least 24 hours before the trial ends, the paid subscription starts when the trial ends. A trial is available once per Apple account, as Apple’s rules allow.
• Cancelling. You manage and cancel your subscription in your Apple account settings. Cancelling takes effect at the end of the current period. Deleting the app or your Muscla account does not cancel it.
• Refunds. Refunds are handled by Apple under its policies. Request them at reportaproblem.apple.com. We cannot issue refunds ourselves. Any statutory right you have to withdraw from the purchase is handled by Apple as the seller.
• Price changes. Apple informs you about price changes and asks for your consent where its rules or the law require it.

What Muscla Pro includes is described in the app. Free features remain usable without a subscription.

Your content

Your workouts, food entries, posts, photos, comments, messages and other content you add (“your content”) remain yours.

To run Muscla, you give us a worldwide, non-exclusive, royalty-free licence to store, copy, process, adapt (for example resize or re-encode) and transmit your content, and to show it to the people you choose. We use this licence only to provide, secure and support the service. It ends when you delete the content or your account, except where others already received it in line with your settings and the law allows us to keep it.

When you share your own food with everyone, you agree that its name, brand, barcode and nutrition values are published in Muscla’s food database and in Open Food Facts under the Open Database License (ODbL). This cannot be undone for copies already published.

You confirm that you have the rights to the content you share and that sharing it does not break the law or anyone’s rights. Share photos of other people only with their permission.

Community rules

The Community works only if everyone feels safe. When you use it, do not:

• harass, bully, threaten or intimidate anyone;
• post hate speech or content that attacks people for who they are;
• post nudity, sexual content, graphic violence, or content that encourages self-harm, eating disorders or drug use;
• share other people’s private information, or photos of them without their permission;
• impersonate others or misrepresent who you are;
• send spam, advertising or chain messages;
• fake lifts, manipulate leaderboards, or confirm a set as a witness that you did not see;
• create several accounts to evade a block, a limit or a suspension;
• post anything illegal or anything that infringes someone else’s rights.

Moderation and enforcement

We use automated tools and human moderators. A word filter checks names and texts. An AI check looks at profile pictures and photos before they are posted. Automated checks reject leaderboard values above a record limit and hold other implausible values for a moderator. Members can report content, profiles, groups, messages and leaderboard values in the app. Reported posts can be hidden until a moderator decides.

If content or behaviour breaks these Terms or the law, we may remove or hide content, reject a leaderboard value, limit features, or suspend or close an account. We act in proportion to the breach and consider its severity, its frequency and the intent behind it. Where we can, we tell you what we did and why. You can appeal a rejected leaderboard value once in the app. For any other decision, write to support@muscla.app and a person will look at it again.

We do not check everything users post and are not responsible for other users’ content. We act when we learn of a problem. To report illegal content, use the report function or email support@muscla.app.

Copyright complaints

If you believe that content on Muscla infringes your copyright, send a notice to support@muscla.app. Please include your name and contact details, the work you believe is infringed, where the content is in Muscla (a link or a clear description), a statement that you believe in good faith that the use is not authorised, and a statement that your notice is accurate and that you are the owner or authorised to act for the owner, with your physical or electronic signature. We remove or block access to infringing content and may close the accounts of repeat infringers.

Leaderboards and verified lifts

Leaderboards are there to motivate you. They are not official records.

• Values are estimates calculated from the sets you log, for example an estimated maximum from several repetitions.
• A verified lift means only that a specific check was passed: a video our moderators approved, confirmation by two witnesses, or a linked competition result. It does not certify your lift for any other purpose.
• There are no prizes, titles or guaranteed rankings. We may hold, reject or remove values to keep leaderboards fair.
• Never risk your health for a ranking. Lift only what you can control safely.

AI features and estimates

AI features read labels and estimate meals from photos or descriptions. Their results are estimates and can be wrong, for example about portion size, hidden ingredients or values on a label. Check every result before you save it. Calorie and nutrient values, from AI or from food databases, are approximations. Do not rely on them where accuracy matters for your health, for example with allergies, diabetes or a prescribed diet. Training plans and progressions are calculated automatically for a typical person. They do not know your health.

Health and safety

Muscla is not a medical device and does not give medical advice, diagnosis or treatment.

• Talk to a doctor before you start a training or nutrition programme, especially if you have a medical condition, an injury, are pregnant, take medication or have not trained for a long time.
• Stop immediately if you feel pain, dizziness, shortness of breath, chest pain or anything unusual, and seek medical help if needed.
• Use proper technique, warm up, and use a spotter or safety equipment for heavy lifts.
• If you have or have had an eating disorder, talk to a health professional before you track food or body weight.

You decide what you do in training and nutrition, and you are responsible for doing it safely.

Acceptable use

When you use Muscla, do not:

• copy, decompile or reverse engineer the app or service, except where the law allows it;
• access the service with bots, scrapers or other automated means, except the AI assistant connection you set up yourself;
• bypass usage limits, payment or security measures, or interfere with the service or other users;
• test the security of the service without our written permission. If you find a vulnerability, please report it to support@muscla.app;
• use the service or its data to build a competing product or dataset;
• use the service in breach of the law.

Third-party services

Muscla works with services from other companies, such as Apple (App Store, Apple Health, Sign in with Apple, iCloud Keychain), Google (which analyses photos and descriptions for our AI features) and AI assistants you choose to connect, such as Claude by Anthropic or ChatGPT by OpenAI. Their own terms and privacy policies apply when you use them. When you connect an AI assistant, you decide what it may read and change, and the assistant’s provider is responsible for how it uses what you share. We are not responsible for services we do not operate.

Apple

These Terms are between you and us, not Apple. Apple is not responsible for Muscla or its content and has no obligation to provide maintenance or support for it. If the app fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any. To the extent the law allows, Apple has no other warranty obligation for the app. Apple is not responsible for addressing claims relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, consumer protection claims, or claims that the app infringes someone’s intellectual property. We are responsible for these, as far as these Terms and the law provide. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

Intellectual property

The Muscla app, website, software, design, name, logo, texts, training logic and other content we provide belong to us or our licensors and are protected by law. Data from other sources is used under their licences, listed on our Licenses page. These Terms give you no rights to our names, logos or trademarks. Apple, iPhone, Apple Watch and Apple Health are trademarks of Apple Inc.

Feedback

We welcome ideas and suggestions. If you send us feedback, we may use it freely, without any obligation to you.

Changes to Muscla

We keep developing Muscla. We may add, change or remove features, for example to improve the service, for security, or because the law or a partner requires it. If a change significantly reduces a paid feature during a period you have paid for, we tell you in advance where we can, and you can cancel. Any refund is handled by Apple. We aim to keep Muscla available at all times but cannot guarantee uninterrupted availability, for example during maintenance.

Ending your use

You can stop using Muscla at any time and delete your account in the app, under Settings, Account, Delete account. Your subscription runs separately through Apple and must be cancelled there.

We may suspend or close your account if you seriously or repeatedly break these Terms, if the law requires it, or if your use puts other people or the service at risk. Where reasonable, we warn you first and tell you the reason, unless the law, an investigation or the safety of others prevents it. If we close your account without a breach on your side, we tell you in advance, so you can cancel your subscription in time.

When your account ends, your data is deleted as described in our Privacy Policy. The sections on your content, intellectual property, disclaimers, liability, indemnity and governing law continue to apply.

Disclaimers

We work hard to make Muscla accurate and reliable. Still, to the extent the law allows, we provide Muscla “as is” and “as available”, without warranties beyond those the law requires. We do not guarantee that nutrition data, estimates, plans or leaderboards are accurate or complete, that Muscla will meet every expectation, or that it will always work without errors. Nothing in these Terms limits warranties or guarantees that you have as a consumer and that cannot be excluded by contract.

Limitation of liability

To the extent the law allows:

• for slight negligence, we are liable only for breach of essential obligations, that is, obligations that make the proper use of Muscla possible in the first place and on which you may regularly rely, and only up to the typical damage that was foreseeable when you accepted these Terms;
• we are not liable for indirect or consequential losses, lost profits or lost data that were not foreseeable when you accepted these Terms;
• our total liability to you for all claims relating to Muscla is limited to the greater of the amount you paid for Muscla Pro in the 12 months before the event giving rise to the claim, or 100 US dollars (or its equivalent in your currency).

These limits do not apply to liability for death or personal injury caused by our negligence, for fraud, for intentional or grossly negligent conduct, or to any other liability that the law does not allow us to limit or exclude. If you are a consumer, they do not affect your mandatory rights under the law of your country. Please export a backup from time to time (Settings, Data) to keep your own copy of your data.

Indemnity

If you use Muscla in breach of these Terms or the law, and someone else brings a claim against us because of it, you will compensate us for the reasonable costs and losses that your breach caused, to the extent the law where you live allows. This does not apply if you are not at fault.

Governing law and disputes

These Terms are governed by the laws of Kosovo, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods. The courts of Kosovo have jurisdiction.

If you are a consumer, this choice of law does not take away the protection of the mandatory consumer law of the country where you live. You may also bring a claim in the courts of the place where you live, where your local law gives you that right.

Before going to court, please contact us at support@muscla.app. Most problems can be solved quickly. We try to settle every complaint amicably within 30 days.

Changes to these Terms

We may update these Terms, for example when we add features or when the law changes. The date and version at the top show the current version. We tell you about material changes in advance, in the app or by email. If you do not agree, you can stop using Muscla and delete your account before the changes take effect. Changes required by law or for security may take effect immediately.

General

• These Terms, the Privacy Policy and the Standard EULA are the entire agreement between you and us about Muscla.
• If a provision is invalid, the rest of the Terms remain in effect, and the statutory rules apply instead of the invalid provision.
• If we do not enforce a right immediately, we do not give it up.
• We may transfer our rights and obligations under these Terms to a company that takes over Muscla, provided your rights under these Terms are not reduced. We will tell you about such a transfer. You may not transfer your rights to anyone else.
• We are not responsible for delays or failures caused by events beyond our reasonable control.
• These Terms are written in English. Translations are for convenience. If they differ, the English version prevails, unless the law where you live requires otherwise.

Contact

AlbaScout L.L.C.
Rruga Idriz Seferi, pn, 71000 Kaçanik
Kosovo

Email: support@muscla.app